Shipping policy
Shipping Policy
At Cloud & Clay, every order is packed with care and delivered with love.
Here’s everything you need to know about how your products make their way to you:
Order Processing
We begin preparing your order within 24–48 hours of receiving it (excluding Sundays and public holidays). You’ll receive a tracking link via email or SMS as soon as it’s shipped.
Delivery Timelines
Our standard delivery time is 4 to 8 working days, depending on where you’re located.
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 days |
| Other Urban Areas | 5–7 days |
| Remote Areas | 6–8+ days |
We work with trusted courier partners across India to get your order to you as quickly and safely as possible.
Where We Ship
Currently, we ship across all serviceable pin codes in India.
We’re not shipping internationally yet, but we’re working on it.
Shipping Fees
Prepaid & COD orders: Free shipping on all orders
If you have any questions or face a delay, our support team is just a message away. We’re always here to help — just like your favorite product waiting to be unboxed.